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From 06/04/2014 to 07/03/2014

07/03/2014

06:34 AM Support #1241 (Closed): Assist with installation of Internet connections for the National TB Inst...
We have received request from the UCDC and National TB Institute to asssist National TB Institute with configuring In... Anonymous
04:00 AM Support #1234 (Closed): Deliver, setup snd configure of new eTBM hardware server.
Setup and configuration of the new hardware server for iBM was successfully completed Alexander Kovalev
03:56 AM Support #1240 (Closed): Add e-mail address to the helpdesk distribution list
The address liliia.masiuk@mail.ru was added to the helpdesk group distribution list Alexander Kovalev

07/02/2014

07:46 PM Bug #1239 (Resolved): e-TBM "unexpected error" messages while user generating standard reports
Fixed by add new data check to the main algorithm. Also, fixed for TB08 Oleksii Kurasov
10:12 AM Bug #1239 (Closed): e-TBM "unexpected error" messages while user generating standard reports
National level users complains about "unexpected error" messages while generating standard TB07 reports for Sumska an... Anonymous
10:43 AM Support #1240 (Closed): Add e-mail address to the helpdesk distribution list
Please add to the helpdesk group distribution list the address
liliia.masiuk@mail.ru
Anonymous

06/27/2014

05:09 AM Support #1236 (Rejected): Allow to enter exam results after case will be closed
Rejected by UCDC. By current procedure it is forbidden to close case without all exams results folded. Up to four mon... Oleksii Kurasov

06/26/2014

12:24 PM Support #1238 (Resolved): Transfer to another treatment facility should be allowed before treatme...
Oleksii Kurasov
10:10 AM Support #1237 (Resolved): Improve visiability for tags
Rayon level user can see Oblast if tag in use! Oleksii Kurasov
10:09 AM Support #1236 (Rejected): Allow to enter exam results after case will be closed
Oleksii Kurasov
10:05 AM Feature #1202 (In Progress): Create design specifications for new MRTB reports
Oleksii Kurasov
10:04 AM Support #1204 (Resolved): Receive and analyze the medicine module feedback information
Oleksii Kurasov
10:04 AM Support #1204: Receive and analyze the medicine module feedback information
There are such issues were found:
# It's impossible to enter previous medicines transfers from Oblast to Rayon, beca...
Oleksii Kurasov
03:35 AM Support #1235 (In Progress): eTBM software releases installation
As soon as we are having new eTBM training (testing) hardware server on-line and making the first steps with UCDC on ... Anonymous

06/23/2014

05:18 AM Support #1234 (Closed): Deliver, setup snd configure of new eTBM hardware server.
Setup and configuration of the new harware server for eTBM. The new server will replace the old virtual server which ... Anonymous

06/17/2014

05:18 PM Feature #1201 (Resolved): Create design specification for MRTB notification form
See Attachment Oleksii Kurasov
05:14 PM Support #1233 (Resolved): Nikilaev sent wrong medicines to rayoun and accept them. Correction in ...
Correction is perfectly possible, but by using transfer procedure Oleksii Kurasov
05:11 PM Support #1225 (Resolved): It is impossible to input rayon order approval date. Only today date al...
Oleksii Kurasov
05:11 PM Support #1230 (Resolved): The "mandatory" rule for field "General health network addmission date"...
Oleksii Kurasov

06/16/2014

09:07 AM Support #1230 (Resolved): The "mandatory" rule for field "General health network addmission date"...
This data allowed to be empty for any of such cases types:
1.Невдачі лікування
2.Переведений
3.Лікування після пер...
Oleksii Kurasov
08:52 AM Support #1226 (Resolved): It is impossible to transfer to rayoun PAS 130312
This batch didn't appear, because removed by correction, so not exist. See Attachment Oleksii Kurasov

06/12/2014

09:22 AM Support #1226 (In Progress): It is impossible to transfer to rayoun PAS 130312
Oleksii Kurasov
05:44 AM Support #1226 (Resolved): It is impossible to transfer to rayoun PAS 130312
I suppose this medicine is out of stock or near to expire. To check this I need fresh data, that can be received only... Oleksii Kurasov
05:38 AM Support #1225 (Resolved): It is impossible to input rayon order approval date. Only today date al...
Vinnytca, Sergey 0432566668
Conclusion. It is possible to make this date editable, but only while approval process...
Oleksii Kurasov
05:20 AM Support #1223 (Feedback): Users complain on problems with entering medicines data for the past pe...
Dima, please provide me references to these users. I need to understand what operations they can't perform Oleksii Kurasov

06/11/2014

08:14 AM Support #1223 (Closed): Users complain on problems with entering medicines data for the past peri...
Over the video conf. call with regional users of Medicines Management module users still complaining about absense of... Anonymous

06/06/2014

10:09 AM Support #1222 (Closed): Training server is down - needs to be fixed urgently
Training server was restored.
The failure occurred on the VDS server provider fault, because the virtual HDD was re...
Alexander Kovalev
03:51 AM Support #1222: Training server is down - needs to be fixed urgently
Approximate at 6PM 06/05/2014 server became up itself. I suspect support team action. But work speed remains slow. Al... Oleksii Kurasov
03:45 AM Bug #1218 (Closed): There are a lot of "unexpected error" messages while working on the training ...
The error log doesn't display any unusual error messages. I've performed system cleanup, steps were following:
All A...
Oleksii Kurasov

06/05/2014

04:28 AM Support #1222 (Closed): Training server is down - needs to be fixed urgently
eTBM training version is not accessible from the very morning today. Looks like it is completely down.
The bad thin...
Anonymous

06/04/2014

09:19 AM Feature #1219 (Resolved): Add additional criteria (cases number) to cases search
Add additional search critera "Registration number / Номер у журналі:" to the quick search field available on the mai... Anonymous
05:05 AM Bug #1218 (Closed): There are a lot of "unexpected error" messages while working on the training ...
Hi Oleksiy,
please be informed that users receive many eTBM “Unexpected error” messages today while working with t...
Oleksii Kurasov
 

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